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Pricing and Billing
Do I have to pay sales tax?
  If you live in Canada you are required to pay some form of sales tax.  In provinces where HST exists you will be required to pay the appropriate amount, all other customers in other provinces will pay GST.  Customers outside of Canada are NOT required to pay tax.
I have a question on my charges.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be charged within 24 hours prior to shipment of your item(s).